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15th May 2020 05:24 AM
#576
Senior Member
Multiple Major Winner
Reply I received from Golfbox last night;
We have been in contact with them and they are working through their technical issues.
I have no reason to doubt GB, but I still don't think it is going to happen.
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15th May 2020 12:31 PM
#577
Senior Member
Touring Pro (Nationwide Tour)
Took the S60 out for a run this morning for a quick 9 hole. seems to work pretty well; even registered my "soft" shank from a bunker and subsequent punt chip from the bush out easily.
I do wish it has a manual register shot on the watch if it doesnt register a hit as mentioned in some garmin forum, but otherwise, it was pretty easy to use.
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15th May 2020 05:31 PM
#578
Senior Member
Multiple Major Winner
Originally Posted by
Daves
Reply I received from Golfbox last night;
I have no reason to doubt GB, but I still don't think it is going to happen.
And GG units for sale now gone from the Golfbox website.
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15th May 2020 06:05 PM
#579
Site Owner
Golf Hall of Fame Inductee
Originally Posted by
Daves
And GG units for sale now gone from the Golfbox website.
That's another bad sign.
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16th May 2020 06:50 AM
#580
Senior Member
Multiple Major Winner
Well blow me down, the website is back up and working this morning!! After more than two weeks of nothing, I was not expecting that!
Maybe they had been hijacked??, which seems to be a thing at the moment. Their security isn't the greatest, not that there is any sensitive info for the user, but they would be very vulnerable to an attack.
Busy uploading rounds to check everything is working again.
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16th May 2020 07:58 AM
#581
Senior Member
Multiple Major Winner
Originally Posted by
Daves
Well blow me down, the website is back up and working this morning!! After more than two weeks of nothing, I was not expecting that!
Maybe they had been hijacked??, which seems to be a thing at the moment. Their security isn't the greatest, not that there is any sensitive info for the user, but they would be very vulnerable to an attack.
Busy uploading rounds to check everything is working again.
The data side seems to be operating as normal. I have uploaded rounds, changed my bag and looked at Data Insights, and all appears as normal. No changes I have noticed, so doesn't seem it was any sort of upgrade.
The main website is still up, but support, FAQ etc are all still down.
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16th May 2020 08:38 AM
#582
Site Owner
Golf Hall of Fame Inductee
Didn't you get the email from them telling us what has been going on? Me neither.
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16th May 2020 09:09 AM
#583
Site Owner
Golf Hall of Fame Inductee
I just lost my round from Monday.
I started the upload and the GameGolf screen stayed on 'Building' status for a long time. I unplugged the device and plugged it back in, but the round isn't on the device anymore.
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16th May 2020 10:24 AM
#584
Site Owner
Golf Hall of Fame Inductee
Me again. It has appeared. That was slow.
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27th May 2020 09:13 AM
#585
Senior Member
Multiple Major Winner
The Game Golf Website still up, but still nothing about what took it off line? The SupportFAQ/Forum links are still not working.
Golfbox no longer lists the Live version for sale, perhaps they sold out? But they now list the Pro version for pre sale for $449. And they also have the Garmin C10 Tags (only?) for pre sale at the same price.
I also noticed Golf Golf now also have a new product listed called Game Golf Intelligence.
Designed to help golf course stakeholders lower maintenance costs, improve pace of play, assess course set-up and playability, and make courses safer.
As I read it, it uses the data of all the GG users to give Course Management aggregate info on Course use.
Last edited by Daves; 27th May 2020 at 09:16 AM.
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22nd September 2020 12:41 PM
#586
Site Owner
Golf Hall of Fame Inductee
I've got a strange fault now. I am trying to process a round from Gailes, but the background is black, so I can't see fairways, greens, etc. This is the case for past rounds, and even if I look at Daves most recent round at Gailes. Yet, if I look at any other course, including Wolston Park next door, everything is fine.
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22nd September 2020 01:31 PM
#587
Senior Member
Multiple Major Winner
Originally Posted by
AndyP
I've got a strange fault now. I am trying to process a round from Gailes, but the background is black, so I can't see fairways, greens, etc. This is the case for past rounds, and even if I look at Daves most recent round at Gailes. Yet, if I look at any other course, including Wolston Park next door, everything is fine.
I had a similar issue with a McLeod round recently. I used the online support messaging system and got an email back same day advising they (Francois) had fixed it, which they had.
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22nd September 2020 01:45 PM
#588
Site Owner
Golf Hall of Fame Inductee
Originally Posted by
Daves
I had a similar issue with a McLeod round recently. I used the online support messaging system and got an email back same day advising they (Francois) had fixed it, which they had.
Can you see Gailes when you click into one of your or my Gailes rounds?
I messaged on the bubble a few hours ago, so I expect they will get back to me at some stage.
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22nd September 2020 01:53 PM
#589
Senior Member
Multiple Major Winner
Originally Posted by
AndyP
Can you see Gailes when you click into one of your or my Gailes rounds?
No and No. No background for Gailes, but other courses look OK. That is what happened with my McLeod round.
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14th November 2020 02:19 PM
#590
Site Owner
Golf Hall of Fame Inductee
The support page for Game Golf doesn't work again. I can't get a fairway hit to trigger for my last hole today, but I can't report the problem.
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14th November 2020 07:03 PM
#591
Senior Member
Multiple Major Winner
Originally Posted by
AndyP
The support page for Game Golf doesn't work again. I can't get a fairway hit to trigger for my last hole today, but I can't report the problem.
Have you tried the online support? Click on the Blue box in the bottom right corner. It is Messenger style comms.There is usually someone online. As far as I am aware the Support page hasn't worked since it went off line earlier in the year.
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14th November 2020 10:56 PM
#592
Site Owner
Golf Hall of Fame Inductee
I tried replying to a previous email instead. I forgot about the blue box.
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17th November 2020 06:35 AM
#593
Senior Member
Multiple Major Winner
Originally Posted by
AndyP
I tried replying to a previous email instead. I forgot about the blue box.
I used the Blue Box last night. Got a reply and fix inside a couple of hours.
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17th November 2020 07:02 AM
#594
Site Owner
Golf Hall of Fame Inductee
The blue box doesn't appear on the old PC, which is why I forgot about it, but it does on the work PC. They responded to my request from Sunday, last night.
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22nd November 2020 02:26 PM
#595
Site Owner
Golf Hall of Fame Inductee
Daves, can you have a look at your unit for me and tell me where I'm meant to put this back on to the clip, if I can at all?
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22nd November 2020 03:31 PM
#596
Senior Member
Multiple Major Winner
Originally Posted by
AndyP
Daves, can you have a look at your unit for me and tell me where I'm meant to put this back on to the clip, if I can at all?
I have tried to do this few times, without success. It is a common breakage point for the belt unit. I once contacted GG and they sent out a kit to fix it. The kit includes the screwed on backing plate and clip.
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10th December 2020 04:25 PM
#597
Senior Member
Multiple Major Winner
Originally Posted by
Daves
I have tried to do this few times, without success. It is a common breakage point for the belt unit. I once contacted GG and they sent out a kit to fix it. The kit includes the screwed on backing plate and clip.
I found this video that shows how to replace the Backplate/Belt Clip (if you can get one of course);
I just replaced one with the Clip off the GG Live I have that has weak battery. The newer Live models All Red) have a revised clip arrangement that seems to have eliminated the weak point(s). They retro fit which is good. I did not try it, but it looks like the battery could be easily replaced/swapped as well.
The Support Centre link still doesn't work so I have sent a Message asking if spares are still available?.
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10th December 2020 04:37 PM
#598
Site Owner
Golf Hall of Fame Inductee
Originally Posted by
Daves
I found this video that shows how to replace the Backplate/Belt Clip (if you can get one of course)
I couldn't get a replacement clip for my Classic, Daves. Although that was Mike's answer, and I have found Francois better to deal with.
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17th December 2020 08:22 PM
#599
Senior Member
Multiple Major Winner
Originally Posted by
AndyP
I couldn't get a replacement clip for my Classic, Daves. Although that was Mike's answer, and I have found Francois better to deal with.
I go the same answer (from Mike). He did give me a contact here. I gather these guys are now the Australian Distributors;
https://performancebrandsaustralia.com.au/
clint@performancebrandsaustralia.com
I emailed Clint but have not got a reply.
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17th December 2020 08:32 PM
#600
Site Owner
Golf Hall of Fame Inductee
It still works well in the pocket, so I'm persisting.
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