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10th July 2018 12:42 PM
#51
Senior Member
Touring Pro (Nationwide Tour)
Originally Posted by
Johnny Canuck
They are probably delivering it to Okitoki out of habit.
lol.... yeah... the Aust Post depot lady is on a first name basis with me now haha
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11th July 2018 11:25 AM
#52
hey you know instead of paying a few grand to travel instate , poke a couple of air holes in an express post bag for you and the family and ya may get to travel the country side for a couple of Australia post express bags... might not be as comfortable as an airplane
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13th September 2018 09:22 AM
#53
Senior Member
Multiple Major Winner
We had a shipment of wine coming from WA. We picked it up from the local PO yesterday. One carton missing, so contacted the seller. AP had just advised them that the carton was "damaged"in transit. This is the 2nd time this year they have managed to "damage" a wine shipment. I have never had shipment damage with any other carrier! let alone wine which is marked with so many warning and labels. And they aren't cheap either! more expensive than any other carriers I have paid for.
Their advertising is trying to rebuild the brand and suggest they are returning to their service roots, but they have a long way to go! Thank Ahmed, the Destroyer for that!
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13th September 2018 02:20 PM
#54
Senior Member
Multiple Major Winner
Originally Posted by
Daves
We had a shipment of wine coming from WA. We picked it up from the local PO yesterday. One carton missing, so contacted the seller. AP had just advised them that the carton was "damaged"in transit. This is the 2nd time this year they have managed to "damage" a wine shipment. I have never had shipment damage with any other carrier! let alone wine which is marked with so many warning and labels. And they aren't cheap either! more expensive than any other carriers I have paid for.
Their advertising is trying to rebuild the brand and suggest they are returning to their service roots, but they have a long way to go! Thank Ahmed, the Destroyer for that!
And now tracking tells me that they recorded it as damaged a week ago, but only told the sender yesterday! This was similar to last time they managed to break something. Their processes have absolutely no customer focus, what so ever!
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22nd September 2018 07:53 AM
#55
Senior Member
Multiple Major Winner
Originally Posted by
Daves
And now tracking tells me that they recorded it as damaged a week ago, but only told the sender yesterday! This was similar to last time they managed to break something. Their processes have absolutely no customer focus, what so ever!
I got an SMS yesterday telling me there was an AP delivery to be made from the sender of the wine. I responded with the code requested (no one would be home so take it to the PO). So I rock up at the PO late afternoon and they have nothing. The AP says it has been delivered to WA!!?? So after much head scratching, we figure out the delivery was actually the broken carton (broken on 7/9!) being finally delivered back to the sender FFS! The real telling thing for me was the AP staff saw nothing wrong with this transaction and could not understand why I wanted to complain!!
I subsequently contact the seller and they confirmed same, and advised a new carton had been dispatched and should take about a week to get here (if it does actually make it this time!!).
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24th September 2018 01:25 PM
#56
Senior Member
Golf Hall of Fame Inductee
Originally Posted by
Daves
I got an SMS yesterday telling me there was an AP delivery to be made from the sender of the wine. I responded with the code requested (no one would be home so take it to the PO). So I rock up at the PO late afternoon and they have nothing. The AP says it has been delivered to WA!!?? So after much head scratching, we figure out the delivery was actually the broken carton (broken on 7/9!) being finally delivered back to the sender FFS! The real telling thing for me was the AP staff saw nothing wrong with this transaction and could not understand why I wanted to complain!!
I subsequently contact the seller and they confirmed same, and advised a new carton had been dispatched and should take about a week to get here (if it does actually make it this time!!).
StarTrack has now sent me 3 separate notifications that my Golfbox order is on board for delivery, latest was last week, for something that was delivered in July.
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25th September 2018 05:37 PM
#57
Senior Member
Touring Pro (European Tour)
This post isn't so much about a delay - but Aus Post damage.
Bought some newish Ping irons from ebay private seller - delivered to my front door, carton damaged, the 9 iron was dinted noticeably at the back. Checked the sellers pics but there was no damage in his pics - contacted him and he reckoned damaged in post. Subsequently spoke to AusPost who said drop the club and box and packing off for assessment but max. compensation would be $50 - that's not good enough. Thinking I will contact seller and return for a refund - that will be interesting - not sure he's expecting that at this stage.
Any other ozgolfers had Aus Post damage issues involving returns to sellers?
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25th September 2018 06:08 PM
#58
Senior Member
Golf Hall of Fame Inductee
3 Jab shipped me a head over two weeks ago. Not here yet.
Binh a wedge head over a week ago. Nothing yet.
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25th September 2018 07:55 PM
#59
Axis 1 Maximus user
Order of Merit winner
Originally Posted by
Johnny Canuck
3 Jab shipped me a head over two weeks ago. Not here yet.
Binh a wedge head over a week ago. Nothing yet.
still in Perth from Friday! Aust post are crazy!
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25th September 2018 07:56 PM
#60
Senior Member
Multiple Major Winner
Anything on the tracking numbers mate?
Originally Posted by
Johnny Canuck
3 Jab shipped me a head over two weeks ago. Not here yet.
Binh a wedge head over a week ago. Nothing yet.
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25th September 2018 10:49 PM
#61
Senior Member
Golf Hall of Fame Inductee
Originally Posted by
mrbluu
Anything on the tracking numbers mate?
Yours arrived in Perth on Friday @1:55am. Monday was a holiday. Hopefully it arrives tomorrow.
I had to delete a bunch of PMs. Can’t remember if 3Jab had tracking. I may have accidentally deleted the details.
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26th September 2018 07:36 AM
#62
Originally Posted by
damoocow
This post isn't so much about a delay - but Aus Post damage.
Bought some newish Ping irons from ebay private seller - delivered to my front door, carton damaged, the 9 iron was dinted noticeably at the back. Checked the sellers pics but there was no damage in his pics - contacted him and he reckoned damaged in post. Subsequently spoke to AusPost who said drop the club and box and packing off for assessment but max. compensation would be $50 - that's not good enough. Thinking I will contact seller and return for a refund - that will be interesting - not sure he's expecting that at this stage.
Any other ozgolfers had Aus Post damage issues involving returns to sellers?
if Aust Post has damaged your goods , they do not in my opinion get to say what compensation is if you paid 120 bucks per iron and all they are going to do is give ya 50 bucks for compensation they are ripping you off.... they should have taken more care in the 1st place..... just imagine if you damaged there postie bikes and you told them send it to me to check it out but max compensation would only be 50 bucks , they wont accept that and nor should you accept that for compensation...
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26th September 2018 08:09 AM
#63
Senior Member
Major Winner
Originally Posted by
ozdevil
if Aust Post has damaged your goods , they do not in my opinion get to say what compensation is if you paid 120 bucks per iron and all they are going to do is give ya 50 bucks for compensation they are ripping you off.... they should have taken more care in the 1st place..... just imagine if you damaged there postie bikes and you told them send it to me to check it out but max compensation would only be 50 bucks , they wont accept that and nor should you accept that for compensation...
Any time we use the service without paying extra for insurance we are accepting that we will be compensated $50.
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26th September 2018 08:31 AM
#64
Senior Member
Major Winner
Any Contract Law boffins on Ozgolf want to get in here and throw some actual facts around?
No amount of 'it's the vibe of the thing' will get you around the terms you accept. And there is no contract between you and any postie bike.
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26th September 2018 09:05 AM
#65
Senior Member
Multiple Major Winner
Originally Posted by
henno
Any Contract Law boffins on Ozgolf want to get in here and throw some actual facts around?
No amount of 'it's the vibe of the thing' will get you around the terms you accept. And there is no contract between you and any postie bike.
I am pretty sure you sign away your rights to more compo when you accept APs T & Cs. Using the service usually implies acceptance, if there is disclosure. Whether it is fair and reasonable (the Vibe Test) is another matter. I am not aware of any specific Australian Consumer Law relating to this issue, but the ACCC could prosecute a case if there was sufficient public interest. I have not researched it, but would be surprised if any of the carriers offer significantly more without extra cover. I always add insurance cover if the item is worth more than $50, irrespective of if the buyer paid for it or not. Piece of mind for both. Not surprisingly, I have never had an insured item damaged by AP, that I am aware of. Strange that!
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26th September 2018 01:28 PM
#66
Axis 1 Maximus user
Order of Merit winner
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26th September 2018 01:44 PM
#67
Senior Member
Golf Hall of Fame Inductee
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15th November 2018 09:18 PM
#68
Senior Member
Touring Pro (Nationwide Tour)
Bought a headcover off eBay from a seller also in Sydney, two weeks later still hasn’t been delivered.
Found out today that Aus Post sent it via Perth.
Go figure .......
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16th November 2018 08:21 AM
#69
Senior Member
Touring Pro (Nationwide Tour)
PTP sent me a putter from Vic to Perth and it went via Tassie !
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16th November 2018 09:19 AM
#70
Senior Member
Touring Pro (Nationwide Tour)
Mine was supposed to be delivered yesterday and the status is now Delayed.
No $hit and I guess that now means lost.
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24th January 2019 05:20 PM
#71
Senior Member
Grand Slam Winner
Due delivery date! Why both it's a work of fiction.
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26th January 2019 12:38 PM
#72
Senior Member
Touring Pro (Nationwide Tour)
Simple fix for all these post problems, stop buying shite from all over the place , buy locally
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26th January 2019 12:47 PM
#73
Senior Member
Grand Slam Winner
Originally Posted by
Grumpy8
Simple fix for all these post problems, stop buying shite from all over the place , buy locally
Funny you should say that. When EZ-GO first came out I sent a package to my next door neighbour, they came and collected it and it took three day to get delivered.
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26th January 2019 03:14 PM
#74
Senior Member
Touring Pro (Nationwide Tour)
Originally Posted by
Ferrins
Funny you should say that. When EZ-GO first came out I sent a package to my next door neighbour, they came and collected it and it took three day to get delivered.
Ever thought it’s just you ?
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1st February 2019 05:57 PM
#75
Senior Member
Touring Pro (PGA)
Australia Post Delays
Got an update today. After a week my irons have moved 36km, from Noble Park to the Sunshine Sorting facility. At the current rate I’ll get them after Anzac Day. Even with the public holiday that’s pretty poor.
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