Was always the plan mate. I have gained full platinum channels for free, free HD box, all I am paying for is the HD channels I have added.
Most important thing is I am,not,on a contract on this upgrade, but can now leverage further on my next call in a few months,for,IQ3.
In the bag
Taylormade Stealth 2 9.0 - AD DI 7X, Taylormade Sim 5 wood - AD DI 8X, P790 2/5-GW S300 AMT, Taylormade Hi Toe 53/14, 57/14, 60/10, Taylormade Spider, Taylormade 2018 staff bag
In the bag
Taylormade Stealth 2 9.0 - AD DI 7X, Taylormade Sim 5 wood - AD DI 8X, P790 2/5-GW S300 AMT, Taylormade Hi Toe 53/14, 57/14, 60/10, Taylormade Spider, Taylormade 2018 staff bag
I quite often record the golf, sometimes this might conflict with a documentary, or regular sitcom I like to watch, and then the wife likes to record her regular soapy crap......
It's doesn't happen often, but occasionally we get recording conflicts.
In the bag
Taylormade Stealth 2 9.0 - AD DI 7X, Taylormade Sim 5 wood - AD DI 8X, P790 2/5-GW S300 AMT, Taylormade Hi Toe 53/14, 57/14, 60/10, Taylormade Spider, Taylormade 2018 staff bag
The 1TB will be handy, but its useless unless their recording system actually starts to work properly. Mine misses shows, cuts out halfway through some and if the box resets itself, which it does once a month or so, it's a crapshoot to see which recorded programs are left on there.
No idea, but what I'm getting at is whether your current equipment should be covered under warranty, or whether you'd have to repair your box or buy a new one at your own cost. Not too sure how it works over here with Foxtel, but the equipment is the same as with Sky in the UK, and I had several crashing problems that were solved by swapping the box out.
I'm also an Austar/Foxtel customer and have the same problems as LeftyHoges. It frustrates the crap out of me when it jumps back & forth, shuts down, decides to go back to the start of the recording after you pause it, etc. I rang them one night last week and the woman on the "Help" desk said I can update my two boxes and they would only cost me $75 each plus another $75 each for a technician. I told her I would rather cancel it and she said to call the cancellations department during business hours. I told her as a business owner it staggered me that they would let go a 10+ year customer paying over $2000 per year over $300 to fix their faulty equipment. She basically didn't give a shit. I haven't got around to calling them back yet.
I agree, and would cancel it today. I only really watch the golf and the footy, and the rest of the finals will be on free to air anyway. My wife on the other hand watches and records a heap of utter shite and would be filthy on me if I cancelled.
Call and ask if you are out of contract as you any to leave.
They will send you through to their "saves team" in Sydney.
They will do their best to keep you.
Try and not commit to a new contract as you lose your leverage once in a new contract
In the bag
Taylormade Stealth 2 9.0 - AD DI 7X, Taylormade Sim 5 wood - AD DI 8X, P790 2/5-GW S300 AMT, Taylormade Hi Toe 53/14, 57/14, 60/10, Taylormade Spider, Taylormade 2018 staff bag
anyone getting the boxset?
I'm always worried if I ring and threaten to cancel that they'll call my bluff!
I rang Foxtel again the other day and enquired as to whether I am under contract and whether I could cancel at any time. The guy asked me why and I told him about the boxes freezing and resetting etc and my frustrated dealings with the help desk. I got two new boxes and remotes installed today at no charge. I also asked him whether the savings under the new structure would be passed on to existing customers. Apparently I would only save about $4 per month, but they will send a letter offering me some new channels and a few free box office movies every month.
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