Hi all - just in case anyone is with AAMI for comprehensive car insurance - make sure you select the 'rental car if you're in an accident' option for around $25.
We were in a car accident on Sat arvo (t-boned) - our previous insurer was fast and efficient & we had choice of repairer who provided a courtesy car. AAMI have an option for a rental car that we didn't pick up because we thought things would be handled quickly if we had an accident.
AAMI will finally have assessed our car & selected a repairer by Friday and it won't be another 1-2 weeks after that until it's repaired - and their repairer doesn't have a courtesy car.
Luckily, my mum doesn't use her car on the weekend and my brother in law has 2 cars and 2 bikes - so we always have access to a car.
But I thought the process of organising repairs would be quick and easy - NOT! So it's worth the extra $25 on our policy.
Just a word of warning for all