Interesting ebay experience with sellers choice of delivery company

[shonofear]

Hey,
So I have bought heaps of 2nd hand golf clubs on ebay before without any issues.
But my latest purchase of some irons (6 irons) has ended with the seller apparently being denied to post the irons saying they were too long (over 105cm) so he decided to go to Pack and Send and was charged $105- !!!!! (Ebay charged me $17)
It’s cubic weight was registered as 15kg.
Being sent from Brisbane to the Sunshine Coast, so not even crazy far.
He asked if I could contribute to the extra postage fees even paying half but I politely declined. I feel real bad for him and told him to try a different post office. Seems its too late now though the clubs will be sent out on Monday, I was even thinking of emailing him now to see if he could cancel the shipment and try again at another post office but possibly waste of time now?
Cheers

[3Puttpete]

He’s a goose

[pt73]

He should find an Licensed Post Office (usually in newsagents) as many of them will accept packages up to 120cm or try someone like Transdirect.

[Steve57]

He has obviously done something wrong even with Pack’n’Send. I have often sent over length stuff with them for less cost than Aust Post. They use Couriers Please amongst others.

[shonofear]

thanks for the replies, I have message him with these suggestions. hopefully they stuffed up the quote and gets something back

[thecollective]

Interparcel (couriers please) and he will get the lowest freight rate

[Dotty]

15kg sounds like someone had their hand on the scales.

A full bag with 14 clubs and rain gear weighs less than that.

[NewyMitch]

I recently received a driver from someone who sent with pack and send. They charged him $75 for Grafton to Newcastle. I've had a similar experience with a quote of $140 from pack and send versus $50 with Allied through interparcel.

Needless to say I now avoid pack and send.

[JADO75]

You’re a dickhead if you pay that much

[Diamonds]

My local P.O. refused to send something 1cm over their length limit (it might have been 105cm). I couldn't even pay extra. They said it was the courier rules and they would flat out refuse to take it. I think it was just their Startrack mob.

[markTHEblake]

Ditto, I use Pack and Send all the time and the cost for golf clubs is typically about $16 anywhere in Australia thats not woop woop

[NewyMitch]

The post office seems very hit and miss on the 105cm cut off. I've both sent and received boxes that are 120cm through Aus Post. I've also had enough instances of people I've bought off being rejected because of the length.

[Courty]

15kg sounds like someone had their hand on the scales.

As the OP said, it was cubic weight (also known as Volumetric). It's an industry standard for lightweight but bulky packages. There's a good explanation here: https://www.tnt.com/express/en_au/site/how-to/calculate-size-and-weight.html

I personally use either e-go or Sendle for best pricing.