Bad phone service->golfshafts.com.au

[peter_rs]

http://www.golfshafts.com.au/

I tired to order some shafts today and he hung up on me for asking too many question,
-The shaft model?
-If he had the right flex in stock?
-If he could ship today?

I don't think thats too many questions for a supplier.

Has anyone used this guy before?

[Jarro]

slow down mate, i'm still trying to decipher the opening line :-s

What were you looking to get from them anyway ?

[Grunt]

I have dealt with them before with no problems.

[andylo]

Deal with them in person before and it was a guy like my age. He's pretty ok.

[peter_rs]

Just some SL shafts.

Just must have been a bad day.

[3oneday]

Maybe you told him you could get it cheaper elsewhere ???

:lol:

[shazza_rs]

har de har har

[3oneday]

har de har harsorry, I'll remove the laughter next time.

[peter_rs]

I Could-
a)ingore your post
b)have a smart reply
c)report it
d)or ask for the thread to be closed
e)To lazy to care

[3oneday]

I Could-
a)ingore your post
b)have a smart reply
c)report it
d)or ask for the thread to be closed
e)To lazy to care

My vote would be to ingore it....

[peter_rs]

Thanks 3oneday u saved me getting in trouble for spending money with the girl :)

[3oneday]

Pleasure.... I think ??? :)

[Fishman Dan]

I Could-
a)ingore your post
b)have a smart reply
c)report it
d)or ask for the thread to be closed
e)To lazy to care

Report it? What for?

Chivalry is dead. You poo'ed all over a thread of his, no action. He posts in yours, you cry like a baby.

What gives?

By the way, I'd suggest that the phone bloke has had a bad day. Perhaps e-mail him instead and he can answer all of the questions in his own time ;)

[BrisVegas]

i've used them before. no problems here.

I can fully understand small business owners hanging up on customers. If someone annoys me on the phone, i'd do the same.

[Trung]

Peter_RS,

Did I read somewhere that have buying power and friends... :???:

And now you got hung up on?

:???:

[peter_rs]

Fish-> I was only joking, and I didn't think I poo'ed on his this thread and I had said sorry. I think 3oneday new it was a joke.

Trung-> I have never used that guy before, the guy I normally use did not have the shafts in stock and I needed them today.

BV->Thats true but for a first time deal worth a few $$$ it doesn't make you want to go back. & I didn't think the question where to hard. :)

[ben]

Peter,

Not that my comments can be taken with a grain of salt because of my position, but as a consumer that isn't good enough. I deal with all sorts of people and questions all day about shafts/heads/grips (most of the info is available online asewll!!).. but you have to treat them all like they are your best clients.

[goughy]

I'm right with ya there ben. Small business is all about making sure that person comes back again.

And in my case, I can often spend more than half an hour (even an hour or more) with a customer in the shop (longer in their house) and I'm a tradie. I don't make money talking, only when I'm physically on the job. So I often feel very frustrated with some customers but they would never have any clue of it.

[peter_rs]

I no its not right, and I expect a lot more, and thats way I got the shafts else where even if it did cost me more.

Just wondering if I was the only one. and from pm's I'm not. One seller to avoid.

[Grunt]

I guess I got lucky with the service I got then when I bought the grips off him last year.

[peter_rs]

It appears that he is fine if you don't have to many questions. or suggest he send the wrong order.

[macleod]

no probs, parrish is a good guy just not the greatest on the phone :D

plus he's a MacLeod so... :Lol:

[shazza_rs]

well that explains a lot then! ;)

[ren]

they've been good to me in the past.....never a problem.