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View Full Version : Issue No email notifications coming in for PM



wizard_of_oz
7th August 2014, 03:02 PM
I've got the settings checked to allow instant email notifications when a PM is received in my inbox but it isn't showing up in my Hotmail account and isn't in junk mail folder. Am I missing something obvious?

3oneday
7th August 2014, 03:07 PM
I haven't had any for ages either, but haven't reported.

benno_r
7th August 2014, 03:13 PM
I am getting them. Using mail.com platform.

mrbluu
7th August 2014, 03:20 PM
I've been getting the notifications no problems.

Steve57
7th August 2014, 04:16 PM
I've been getting the notifications no problems.

Me too.

markTHEblake
7th August 2014, 04:46 PM
I get millions of them. I wish you blokes would stop sending me PM's. For the last time I dont do that and I never will.

AndyP
7th August 2014, 08:40 PM
It seems like there are a few people not getting them, despite the settings being fine. Do you all use hotmail?

TheNuclearOne
8th August 2014, 12:02 PM
I haven't had any for ages either, but haven't reported.

Ditto, weeks. Hotmail here.

coalesce
8th August 2014, 12:23 PM
Just noticed mine isn't working too at outlook.com (which is hotmail)

3oneday
8th August 2014, 12:40 PM
Hotmail.

wizard_of_oz
8th August 2014, 01:49 PM
I'm trying adding "@ozgolf.net" to safe senders list to see if that will allow it to bypass hotmail's filters.

grandmasterb
8th August 2014, 03:02 PM
I'm trying adding "@ozgolf.net" to safe senders list to see if that will allow it to bypass hotmail's filters.

I've tried that and no luck so far.

wizard_of_oz
8th August 2014, 05:37 PM
Negative on that for me as well.

AndyP
8th August 2014, 08:01 PM
I'm trying to think if there is something that I can do at my end if it is common for Microsoft email accounts.

Do you guys at least have the forum notifications turned on, so you get a popup when you visit?

wizard_of_oz
8th August 2014, 09:22 PM
Yep got forum notifications turned on and it pops up when I get PM but obviously won't know until I access the site..

TheNuclearOne
8th August 2014, 11:11 PM
I'm trying to think if there is something that I can do at my end if it is common for Microsoft email accounts.

Do you guys at least have the forum notifications turned on, so you get a popup when you visit?

Yep, checked about 3 times :D

AndyP
9th August 2014, 07:09 AM
I haven't had any for ages either, but haven't reported.
How long is ages?

AndyP
9th August 2014, 07:54 AM
I've started testing after creating a hotmail account.
I was able to receive an email from my own OZgolf email account. An email sent from the OZgolf admin account went to the junk mail account, but still got through.

The next test is to see if a PM notification gets through.

AndyP
9th August 2014, 02:27 PM
I have confirmed that forum generated emails are being blocked by Microsoft operated email accounts. Something may have triggered it to go on a blacklist, so I am opening a ticket with my server host for more information.

wizard_of_oz
9th August 2014, 02:31 PM
Thanks for looking into this further mate.

TheNuclearOne
9th August 2014, 04:19 PM
Good stuff Andy.

AndyP
11th August 2014, 05:57 AM
Is there anyone who has a Microsoft email address that does receive notifications?

LeftyHoges
11th August 2014, 10:00 AM
Hotmail / Outlook has to be the biggest POS webmail going. So concerned about safety that it's become unusable for its users.

Outcast
12th August 2014, 12:40 PM
Andy, I use hotmail & also not receiving notifications..

Seems to have only been a recentish thing though.... I thought it might have been related to when I became a Mod & that maybe a setting had changed but, this appears not to be the case.

AndyP
12th August 2014, 04:36 PM
Andy, I use hotmail & also not receiving notifications..

Seems to have only been a recentish thing though.... I thought it might have been related to when I became a Mod & that maybe a setting had changed but, this appears not to be the case.
Sorry that I didn't reply to your PM. I was hoping you'd see this.

The server hosts are investigating and have contacted Microsoft.

live4golf
12th August 2014, 04:46 PM
Yahoo here, no go. Interestingly golfwrx have been classed as suspicious and I can't access at work. Conspiracy...

Outcast
12th August 2014, 05:06 PM
Sorry that I didn't reply to your PM. I was hoping you'd see this.

The server hosts are investigating and have contacted Microsoft.

No worries Andy, I did find my way here, all good

AndyP
12th August 2014, 05:11 PM
Yahoo here, no go. Interestingly golfwrx have been classed as suspicious and I can't access at work. Conspiracy...
You don't get emails to yahoo either? FFS.

3Puttpete
12th August 2014, 05:14 PM
Gmail works

grandmasterb
12th August 2014, 05:37 PM
I got an email notification today for a PM through my hotmail account so maybe its been rectified?

AndyP
12th August 2014, 06:14 PM
I got an email notification today for a PM through my hotmail account so maybe its been rectified?That sounds promising.

shazza_rs
12th August 2014, 06:17 PM
I've got a yahoo account and no issues.

live4golf
12th August 2014, 06:54 PM
ahhh, in my spam folder. no issues here then, just set a rule

AndyP
12th August 2014, 08:03 PM
I haven't been notified by the server host yet, but it looks like this might be working now. Are you guys having success?

jimandr
12th August 2014, 11:33 PM
ahhh, in my spam folder. no issues here then, just set a rule

I was/am in the same yahoo boat. My notifications were going into the spam folder.

I never look in my spam folder. I'm glad I did. Now I know that Adriana has opened her naughty photo folder on Facebook, and that a number of casino sites are offering me free bets.

AndyP
13th August 2014, 05:12 AM
Hotmail have conditionally unblocked emails. The condition is that the site has limitations on how many emails it can send in a day, but I don't know what that number is and don't really have control over the number of PMs.

TheNuclearOne
13th August 2014, 05:23 AM
Co-incidently i just got my first hotmail PM notifaction at 6.12am just now, great work.

wizard_of_oz
13th August 2014, 12:12 PM
Works for me now Andy, thanks for that!

AndyP
13th August 2014, 12:33 PM
No problem. I expected it to be more painful than it was.

Let me know if it happens again.

Jarro
13th August 2014, 12:35 PM
Gmail works

http://www.theconversationmanager.com/wp-content/uploads/2011/11/bouton-like.jpg

Outcast
13th August 2014, 03:52 PM
All good for me Andy, love your work... :)

TheNuclearOne
4th November 2015, 04:52 PM
38265

Daves
4th November 2015, 05:47 PM
That looks so much like sms316!;)

TheNuclearOne
4th November 2015, 05:55 PM
That looks so much like sms316!;)

Oh no!!! :D

AndyP
4th November 2015, 06:27 PM
Still Hotmail? Anyone else?

TheNuclearOne
4th November 2015, 09:40 PM
Yup. Was good for eons.

grandmasterb
8th June 2017, 04:00 PM
I'm not receiving emails again (Hotmail) for PM's & subscribed thread replies, is anyone else having the same issue?

TheNuclearOne
20th June 2017, 05:29 PM
I'm not receiving emails again (Hotmail) for PM's & subscribed thread replies, is anyone else having the same issue?

Yes.

coalesce
20th June 2017, 06:18 PM
Me too. Not receiving them for reported posts either

AndyP
20th June 2017, 08:28 PM
All Hotmail?

coalesce
20th June 2017, 11:00 PM
Yes. Outlook.com for me so same difference

AndyP
21st June 2017, 07:36 AM
I suspect Microsoft has added OZgolf email addresses to a spam list, and blocks them. I think this is what happened last time.

TheNuclearOne
21st June 2017, 05:29 PM
Hotmail here yes.

grandmasterb
22nd June 2017, 09:22 AM
Hotmail/Outlook here.

What is the ozgolf email address so I can add it to the safe sender list?

AndyP
22nd June 2017, 08:15 PM
admin@ozgolf.net

I don't think that will help though. I think it is a global ban. I will need to look at how it got cleared up last time.

grandmasterb
23rd June 2017, 08:55 AM
admin@ozgolf.net

I don't think that will help though. I think it is a global ban. I will need to look at how it got cleared up last time.

Thanks Andy, I just checked my safe senders list and admin@ozgolf.net is already in there (pretty sure I added it last time) but I've sent an inquiry email to Outlook to see if there is anything else I/they can do.

AndyP
24th June 2017, 09:43 AM
I've reported it to the server hosts, and will wait for them to report this issue to hotmail, etc.

TheNuclearOne
26th June 2017, 08:17 PM
Cheers Andy.

AndyP
28th June 2017, 07:55 PM
Sorry guys. Investigations are still on-going. I don't receive any bounce back emails for these missing messages, so the hosts wont report it to Outlook/Hotmail.

I have tried some other settings this evening without any luck, and I'll do some more research tomorrow.

AndyP
30th June 2017, 01:15 PM
I did some fiddling around, and managed to get a bounce back message, which I could then forward on. The hosts have now had the forum IP address removed from the blacklists, however it may take a couple of days for it to filter through. Also, double check that it doesn't end up in the spam filter of your inbox.

grandmasterb
30th June 2017, 05:52 PM
I did some fiddling around, and managed to get a bounce back message, which I could then forward on. The hosts have now had the forum IP address removed from the blacklists, however it may take a couple of days for it to filter through. Also, double check that it doesn't end up in the spam filter of your inbox.

Cheers for the help Andy, hopefully it's the last time you need to investigate it!

AndyP
30th June 2017, 05:56 PM
Let me know if it isn't fixed, or if it happens again, gmb.

TheNuclearOne
1st July 2017, 05:02 PM
Great work Andy.

AndyP
1st July 2017, 07:17 PM
Working?

TheNuclearOne
2nd July 2017, 12:33 AM
Yes.

grandmasterb
3rd July 2017, 01:02 PM
Working?

Looks to be working again for me also, thanks for looking into it AP.

Toxic
10th November 2019, 03:04 PM
Where can I find sent items (PMs)Edit: found them