Foxtel bargaining.

[gazgolf1]

There is a massive thread on Whirlpool about bargaining for Foxtel upgrades. It appears the go is to say you want to cancel and they will offer you all sorts of package upgrades and free connections to stay.
I'm looking to upgrade to IQ2 Hi-Def and really don't want to give them $200 just to come out and change the Foxtel box so I might give them a call and see what goes.
Anyone tried this?

[markTHEblake]

There is a massive thread on Whirlpool about bargaining for Foxtel upgrades. It appears the go is to say you want to cancel and they will offer you all sorts of package upgrades and free connections to stay.

That would be standard procedure for a service company like Foxtel, not sure exactly how they do the deals, but I can speak for Austar, having worked there for so long. With them if you cancel straight up they accept your request without any discussion, and say it will take 30 days, then a retention team will call back in week or so for you to 'confirm' and than hard sell you to keep the business. The retention team has a renumerative sales/strike rate focus so they will do all sorts of deals. Usually full service free for a month, but that would vary depending on your reason for cancelling. However that then nullifies your cancellation request, and you remain on that package forever until you change or go through the cancellation process again.

The logic is that it costs more to get a new customer than it does to keep an old one, so they will throw some pretty good deal at you.

[Moe Norman]

hmm, I might try this.

I've been with them for about 6 years an never got any goodies for free

[Jarro]

We've never received any discounts from them either, and we've been with them since they started.

Let us know how you get on Gaz.

[markTHEblake]

You guys sure you never got anything for free? A couple of times a year they will run a promo on one of the packages and give it away free for a month.

You wont get discounts though, there is no such thing.

[Jarro]

I think the most we've ever received from them is the movie package free for a month (or so)

[Eldrick]

You may be able to get a self install kit Gaz.you can with standard Foxtel,not sure about IQ

[jaybam]

I had a blue win them when I moved I to our house and they were going to charge us 300 buckks to reinstall. Told hem to jam it and disconnect it and all of a sudden they did it for free with an extra box downstairs. Last week j blues with them again because they are taking our two free box office movies a month away so I told them to jam it again and am now getting a free upgrade to a HD box so yes gaz if you can argue it will work.
Good luck.

[3oneday]

I rang a few months ago to disconnect. The first thing they offered me was IQ at $40 odd per month (i didn't have IQ at the time). I said no, I wanted to disconnect and they then offered me $10 a month for 4 channels, Fox Sports News, the 2 Comedy Channels and two others (yep, they can't count).

Anyway, I rejoined normal programming again this month and 2 weeks later I got a letter advising it had increased by $2 per month :roll:. It'll be gone for good soon, I can't deal with that sort of cynical crap.

[Yossarian]

It worked for a mate or two over here gaz.

[bergsey]

I had been with them about 7 years.... rang up this year as i noticed that for the price i was paying for my old package could have had the IQ included for free (only had std satellite stb).

Asked to speak to disconnections and they ended up offering me a free IQ2 install with all of the HD channels free for a year. Pretty happy with that.... I can get rid of the HD channels after a year although the golf looks awesome in HD every week !... back to watching the Dunhill links !

[gazgolf1]

I had been with them about 7 years.... rang up this year as i noticed that for the price i was paying for my old package could have had the IQ included for free (only had std satellite stb).

Asked to speak to disconnections and they ended up offering me a free IQ2 install with all of the HD channels free for a year. Pretty happy with that.... I can get rid of the HD channels after a year although the golf looks awesome in HD every week !... back to watching the Dunhill links !

Nice one, thats all I want the IQ2 for golf, footy etc. I will let everyone know how I go.

[Jarro]

The IQ2 is absolutely worth it.

Haggle away Gaz ;)

[senecio]

I've done it Gaz.

I rang up to cancel, even though my intention was to upgrade to IQ2 & HD. Finished the call with free installation, HD package free for a year, 2 free box office movies a month & upgraded subscription with about 15 more channels than I had before.

I was $70 a month, ended up paying $80 a month for a package worth over $130.

Give it a go.

[gazgolf1]

I've done it Gaz.

I rang up to cancel, even though my intention was to upgrade to IQ2 & HD. Finished the call with free installation, HD package free for a year, 2 free box office movies a month & upgraded subscription with about 15 more channels than I had before.

I was $70 a month, ended up paying $80 a month for a package worth over $130.

Give it a go.

Nice Ryan, is that the HD Gold package or Platimun HD ?

[senecio]

It must be the gold package as I don't have the movies. Just checked out the Foxtel website and my numbers a little out HD Gold is $115, still not a bad discount.

[rodders]

Great thread Gaz, thanks for posting.

I checked out Whirlpool and can see great deals to be had with foxtel. I'm just pissed I've been paying $100 per month for what people are getting for $60!

[rodders]

Update.

Rang Monday to cancel. Guy in sales tried a deal for a movie added pm and reduce fee to $85. Said no thanks, just cancel.

Got a call this morning from retention team. Told him leaving cause of value and end result was:

- full platnium HD
- extra set for another room (standard), installed free this sat morning
- mag each month (dont really care less)
- reduced fee from $100 to $77 pm.

For a package worth over $150pm, I'm pretty happy.

[gazgolf1]

Update.

Rang Monday to cancel. Guy in sales tried a deal for a movie added pm and reduce fee to $85. Said no thanks, just cancel.

Got a call this morning from retention team. Told him leaving cause of value and end result was:

- full platnium HD
- extra set for another room (standard), installed free this sat morning
- mag each month (dont really care less)
- reduced fee from $100 to $77 pm.

For a package worth over $150pm, I'm pretty happy.

Thats a great result rodders.

[gazgolf1]

Got the call today from the retention team and scored;
Free upgrade to IQ2
HD Platinum
12 month contract
= $77 per month
installed tomorrow arvo
I felt like I could of done a few bucks better but was at work and could'nt really talk, happy with the deal tho.

[macjackass]

I just had a "discussion" with them about cancelling. It will be interesting to see what they come back with. Not bothered, the only think worth watching at the moment is the EPL.

[Moe Norman]

I was going to do this, but I'm going to move in the next few months so I need to wait until I've made the move

[kpac]

Worth noting also if you'r considering getting Fox. Troll the whirlpool forums for a story about the deal you're interested in, and then tell them that's what you want. They say no to start with, (and i've heard sometimes they say yes but require you to pay connection) so tell them to jam it, they take down your details and call a week later, done deal. Mate just signed up at his new joint and gave this a go, worked for him, he now get more than i for less....... and didn't have to pay connection.

[gazgolf1]

Worth noting also if you'r considering getting Fox. Troll the whirlpool forums for a story about the deal you're interested in, and then tell them that's what you want. They say no to start with, (and i've heard sometimes they say yes but require you to pay connection) so tell them to jam it, they take down your details and call a week later, done deal. Mate just signed up at his new joint and gave this a go, worked for him, he now get more than i for less....... and didn't have to pay connection.

Did'nt read the first post did ya Kent. ;)

[kpac]

Did'nt read the first post did ya Kent. ;)

whoops - can see how that looks :(

I meant "if you've considering connecting to fox" ie don't currently have it.

[Iain]

Just did this. Didn't even have to wait for a callback. Person on the phone offered it straight up.

Getting IQ2, with platinum iq package for $65 month with once off $50 install. That's only on offer for 4months, will have to renegotiate in Febuary.

[TheTrueReview]

I have Optus but I'm thinking of changing over to Foxtel. Has anyone tried to crunch a deal with Foxtel sales people on the way in?

[gazgolf1]

I have Optus but I'm thinking of changing over to Foxtel. Has anyone tried to crunch a deal with Foxtel sales people on the way in?

Yeah but they don't seem to have the power the retention team has, my deal from the retention team ended up at $77 per month, sales team could only manage $94 per month for the same deal.

[kpac]

like i said, get the details of a deal that you'd want, and hit them up. They'll take it (they say they cant to start with, rest assured they some around!)

[Webster]

Anyone had Foxtel just put their monthly back to what it was without notice? I've been on a reduced deal for about 6 months but low and behold the bill has just gone back of without so much as a call. Turds. I'm gonna give Kumar from the call centre a sore ear in a few minutes.

[Jarro]

I know they've discontinued the two free movies per month from their Platinum package without telling customers :mad:

[markTHEblake]

Anyone had Foxtel just put their monthly back to what it was without notice? I've been on a reduced deal for about 6 months but low and behold the bill has just gone back of without so much as a call.
Standard Operating Procedure. They retain more clients on the higher package that way as most people are too lazy to ring Kumar whether that be to upgrade or downgrade after that period, though they should have told you about this when the deal was done.

This was how Austar rolled, but the market is the same so am sure Foxtel would be no different in there method.

[rodders]

Yep. My bill went from $77 to about $150. Rang and said the usual disconnect. Got the call a few days later and bloke said how about the old package until Feb 2012 and I'll reverse the old bill from $150 to $77. Took about 15 seconds.

Happy days.

[Webster]

Same for me rodders, one call and its back the way I had it. Jeez they are weak "negotiators" in there.

[Hawkers2008]

Last year they were running an extra standard box free with a standard package + IQ for new connections.

We already had that combo and were out of contract, I rang and said I wanted that deal or we would cancel.

They argued briefly but agreed to give us the deal for 12 months. In hindsight they agreed too easily I should have asked for more ...

[Minor_Threat]

Yep I have also called and done the "disconnect me please" spiel. Ended up keeping same price plus a movie package for next 12 months. Will do the same when this ends.

There is a thread at Whirlpool forums, where guys are getting crazy cheap deals. Whether it is true who knows.

[kpac]

Whether it is true who knows.

IT IS. I thought i was doing ok (and really i'm happy with what i've got so i'm not going to try whine about it) but i've got a mate in the office that is getting it super cheap! Got basic package plus the sport plus an IQ for __month. I didn't believe him, he showed me the bill.

Apparently the trick is the door to door salesmen, have the best deals. He said that they are their own franchise and negotiate there own deals with fox or something. Regardless, there's a big thing going around that the door to door guys are the way to go.

[PeteyD]

I am quite happy with my arrangement. I pay the vultures nothing.

[Minor_Threat]

I am quite happy with my arrangement. I pay the vultures nothing.Pretty good arrangement that one. Pay nothing, get nothing!

[AndyP]

I can't see Foxtel improving my life that much.

[Hawkers2008]

I know some people who have been running a scam to get discount Poxtel. I don't particpate and I don't recomend it but it works like this.

You need a small group of people. One of the group will be the principal, he really needs to have a big house with lots of rooms.

Everyone in the group gets hooked up with basic pack - wait for free install offer etc.

The principal gets extra rooms hooked up with extra boxes for each. At the same time the other group members cancel their services.

The extra boxes are shifted from the principals house to the other group members.

Everyone pays their share of the 'group package' to the principal. The principal pays Poxtel for all of 'his' boxes.

[PeteyD]

Yep. Don't see why I should pay for advertisements I get for free.

The scam above is because the extra boxes are cheaper? Might only work in satellite areas I think.

[Hawkers2008]

Yep. Don't see why I should pay for advertisements I get for free.

The scam above is because the extra boxes are cheaper? Might only work in satellite areas I think.

Thats just what Mrs Hawkers says.

Extra IQ boxes are $20 per month and non IQ ones are $15 per month.

Yes it only works in Satellite areas.

[Daves]

I would think it would also be considered fraud.

[PeteyD]

Thats just what Mrs Hawkers says.

Forgot I was married to you, get out there and mow that lawn.

[Hawkers2008]

I would think it would also be considered fraud.

I think the principal is looking at multiuple fraud and conspiracy charges and the rest of the group are probably looking at theft and conspiracy charges.

[kpac]

Think it'd be best for everyone if it wasn't mentioned on this site.

[Hawkers2008]

Whilst I am not willing to dop them in, I would love to see them get caught ...

[MegaWatty]

Whilst I am not willing to dop them in, I would love to see them get caught ...

What if they offered you a reward as a result of dobbing them in?

[Hawkers2008]

Its not about money, some of them are related to Mrs Hawkers

[Hawkers2008]

Oh and I might add if Poxtel removed their infrastructure when you cancel, then people wouldn't be able to do it.

[goughy]

That have to offer great deals because fta is getting better. Especially when it comes to kids stuff.

Sent from my GT-I9000 using Tapatalk

[MegaWatty]

Sport. Only thing I have Foxtel for.

[Hawkers2008]

I am with Poxtel for sport. With the new AFL rights deal, I can see AFL footy becoming a separate package that we pay more to get in the relatively near future

[Minor_Threat]

Sport. Only thing I have Foxtel for.Same..

[timah!]

If you could just get exactly what you wanted with foxtel I'd be interested.
Having to pay for all the other crap is a big negative for me.


I supergoaled Tapatalk.

[PeteyD]

I am with Poxtel for sport. With the new AFL rights deal, I can see AFL footy becoming a separate package that we pay more to get in the relatively near future

They tried this and failed before. Will be interesting to see how they go now.

[Hawkers2008]

They tried this and failed before. Will be interesting to see how they go now.

I hope they don't but I am sure they will try again. They have more of the rights now - own 5 out of 9 games from next year on.

[markTHEblake]

I know some people who have been running a scam to get discount Poxtel.
been happening for a very long time and is very affective. But it is against their terms and conditions, but pretty sure not illegal.

Lots of families do it, which probably works ok, but if it is done between friends it invariably goes sour. someone doesnt pay the bill then it all goes tits up.

Or very common is the missus who knows nothing about the dodgy scheme rings foxtel or austar to get the chicks channel on,, and then cat is out of the bag. All set top boxes on that account are locked or a message appears on screen advising to call.
They are then given abackdated invoice for a full service (a bluff anyway)
the other thing is the 'principle' is liable for each STB at about $600 each. So who is going to assume that responsibility for his dodgy mates. Not me!

I used to assist the fraud guy at Austar, by taking the dob in a paytv cheat calls,some of the stories were piss funny.

[mike]

Sport. Only thing I have Foxtel for.


Same..Sort of the same here.

We've got 6000 channels on Austar, we actually watch about 4 of them. Crazy.

[Hawkers2008]

Its definately illegal.

The group members are stealing plain and simple. They are also in a conspiracy with the principal.

The principal will also have a civil liability but that would be the least of his problems if the cops do a 'hamburger with the lot' on him.

[markTHEblake]

as if the cops would care. they have better things to do

[sms316]

Couldn't live without it. It pays for itself.

[Minor_Threat]

Couldn't live without it. It pays for itself.
We certainly get our monies worth. No complaints here!

[jaybam]

Missed ours for the first month or so but can honestly Say I don't miss it at all anymore. I do enjoy the extra $150 a month in my pocket though.

[sms316]

I do enjoy the extra $150 a month in my pocket though.

Sweet Jesus! I pay $80 or so each month for everything bar the movies. That's plenty of options.

[jaybam]

Two extra boxes on the platinum package with the iq was 150 a month.

[gazgolf1]

Sweet Jesus! I pay $80 or so each month for everything bar the movies. That's plenty of options.

I pay $77 for every bloody thing, love flickin the golf on Satdee mornings especially in HiDef..

[sms316]

Two extra boxes on the platinum package with the iq was 150 a month.
Ah. Don't pay any extra for MyStar (IQ) and every time the bride thinks about an extra set top it gets forgotten just as quickly.

[sms316]

I pay $77 for every bloody thing, love flickin the golf on Satdee mornings especially in HiDef..

Yep. There is not turning back from golf in HD. Probably of all sports the biggest difference between SD and HD.

[MegaWatty]

Yep. There is not turning back from golf in HD. Probably of all sports the biggest difference between SD and HD.

Will not disagree here. It looks superb.

[WBennett]

We are 100pm with no hd and one iq. Couldn't live without it

[MegaWatty]

I pay $77 for every bloody thing, love flickin the golf on Satdee mornings especially in HiDef..

How have you managed this price?

[Minor_Threat]

$80pm here Sports HD package with the 'Show' movie package added.

Golf in HD is awesome. IQ2 box is equally as good!

[timah!]

Every time I go away for work, and get Foxtel in the hotels, I come away wishing I had it at home..haha..

[Jarro]

We have the whole shebang with two STB's ... one HD ..... IQ the whole bit.

Wouldn't be without it 8)

[rodders]

How have you managed this price?

Ring em up. Exactly what I pay for everything with HD and another STB. Never heard of anyone not getting it when talking to retention team.

[Minor_Threat]

Ring em up. Exactly what I pay for everything with HD and another STB. Never heard of anyone not getting it when talking to retention team.
It is a great price, but eventually getting to the retention team and then negotiating with them, could be a bit too much for a lot of people.

I wasn't prepared to get disconnected so didn't go the retention path.

[rodders]

It is a great price, but eventually getting to the retention team and then negotiating with them, could be a bit too much for a lot of people.

I wasn't prepared to get disconnected so didn't go the retention path.

Honestly, no effort at all. Told foxtel too dear so disconnect. Say it will be picked up by such a day. Couple of days later retention ring you. Start off confirming pick up date, say why leaving and then say will put you on better plan. That was it. They dont care and are happy because kept a punter which is their job. Foxtel retain a customer that otherwise would cost them money to lose . Everyone happy.

[Sydney Hacker]

$67/mth here for everything bar the hd channels, including IQ.

I could easily live without it though, I think the kids get more out of it then me.

[Flavzz]

Ive recently had big time interference in my connection especially in the HD channels and its taken three technicians and 3 weeks then guys from Telstra to fix a hum on the line. What do u think about ringing up to get some compensation? We are contracted till next year also so I dont think I can use the whole "im disconnecting theory"..

[Minor_Threat]

You may be able to get compensation, cant hurt to try. From what I have heard though, Telstra do not come to the party on bargaining. You will need to get connected via Foxtel if you want to bargain on Pay TV.

[markTHEblake]

Are Foxtel pumping HD via the cable now? a few years ago they were never going to do that and were going to eventually phase out the cable altogether, as after C1 went live there was massive bandwidth available in the sky.

[Daves]

Are Foxtel pumping HD via the cable now? a few years ago they were never going to do that and were going to eventually phase out the cable altogether, as after C1 went live there was massive bandwidth available in the sky.


Yep.

[Bruce]

And in fact cable is the preferred option for HD via Foxtel as they have the full suite of FTA HD channels like ONE that are not currently included in the satellite offering.

[poidda]

Speaking of Foxtel, anyone got a remote relay working with the IQ2 box? I want to shove all my gear behind a capboard door so will need to relay the remote. From what I have read the IQ2 box is a bit sensitive and hard to get working.

[Moe Norman]

I've been with Fox for about 5 years now and never done much bargaining, as I've been holding off due to moving house soon.

I've moving in 3 weeks, should I do my bargaining now and then spring it on them that I'm moving, or should I just cancel and then sign up as a new customer ?

[Sydney Hacker]

Really depends on what sort of deal you can get. They normally throw around free installation and reduced packages for 6 months now anyway, but that might limit you chances of getting a better deal when the first 6 months expires (what ever the current deal is anyway).

I would almost think it would be better to deal now and then pay the relocating fee, as then you are not locked into 2 years or anything on the highest package, if that makes sense.

[Moe Norman]

I only have basics + sport. My bargaining was going to push for extra boxes in other rooms.

The place we're moving to is new, so the relocation fee is genuinely a concern as there is no infrastructure in place

[PeteyD]

I have moved to Bogpond with a T-Box. Foxhel is coming over T-Box soon.

[just]

I have moved to Bogpond with a T-Box. Foxhel is coming over T-Box soon.
Pete, whats your thoughts on the T-box? I've been thinking about getting one.

[PeteyD]

Just signed up on the new plans. Seems to be resonably popular on Whirlpool. I'll let you know when it comes in.

[jaybam]

Moe they will try to charge you for relocating. They did this with me a while back so j told them to disconnect me and I will just rejoin with free install. There is something that says you can't reconnect under same name for six months. Ended up getting relocated for free.

[gazgolf1]

Pete any update on the Tbox?
My Foxtel contract has just expired and I've gone from paying $78 per month for Platinum HD to $131 :cry:. I rang to cancel the service on Friday night and they talked me into keeping the the IQ2 box for $10 per month so we can still record kids shows for my daughter etc. Not sure I've made the right move, I got out of bed this morning to watch the golf....ooops.
I'm hoping I'll get a call from the retention team like last time, I'll give them until the middle of next week and decide what I'll do after that.

[Sydney Hacker]

I went through the same process a couple of weeks ago, refused their offers when I rang to disconnect and then got a call within 3 days. Ended up with a cheaper offer again $57/mth for everything bar the hd channels, including a iq box.

[Jarro]

..... but the HD channels are the best part of the whole thing !!

[Cosmopolite]

Pete any update on the Tbox?
My Foxtel contract has just expired and I've gone from paying $78 per month for Plantinum HD to $131 :cry:. I rang to cancel the service on Friday night and they talked me into keeping the the IQ2 box for $10 per month so we can still record kids shows for my daughter etc. Not sure I've made the right move, I got out of bed this morning to watch the golf....ooops.
I'm hoping I'll get a call from the retention team like last time, I'll give them until the middle of next week and decide what I'll do after that.

I got s Tbox when they first came out and hAd all sorts of problems with it. They ended up sending me a new one which is ok but they only have a 160gig hard drive which fills up quickly. It does have a USB port but I haven't tried using it yet. I have heard that you can only play stuff transferred by USB via the Tbox and it Wont play on other media

[Sydney Hacker]

Meh, the channels are there already, wife & 2 kids, it's not like I get to watch a lot if tv.

[TheTrueReview]

I went through the same process a couple of weeks ago, refused their offers when I rang to disconnect and then got a call within 3 days. Ended up with a cheaper offer again $57/mth for everything bar the hd channels, including a iq box.

I'm tossing up getting my Optus cable disconnected. The price keeps going up & it's not far below Foxtel's listed pricing. Unfortunately, it doesn't have all of the Foxtel bells & whistles and never looks likely to. $57/mth is a great deal.

[PeteyD]

TBox goes allright. Don't use it so much at the moment, need to move it to the other room. Was good for watching nrl games once you could download them.

[TheAwesom1]

wished we could get foxtel uphere.

[Flavzz]

Anyone had any luck with bargaining lately? Im ready to get a better deal and thinking of doing the whole cancelling and wait on a phone call strategy..

[Grunt]

Does this only work through Foxtel direct, I have tried it on telstra and got nothing.

[Moe Norman]

yep, only can do it through fox

[Grunt]

I have even tried to get it back to direct through fox and that is almighty difficult to do.

[Hawkers2008]

They offered us 74 a month against 107 when I said I wanted to cancel.

[dave1]

Hmmmm

Need to make a call in the morning I think

[Sydney Hacker]

The best deal I have got is when I actually go ahead and make a cancellation date. They have always called back a couple of days later to "confirm" the disconnection and make an offer to stay connected.

We currently pay $72.50 for all channels, IQ box in one room and a normal box in the family room.

[Xray]

SH is that from Foxtel or Telstra?

[Iain]

Foxtel most likely, I don't think Telstra will bargain.

[Sydney Hacker]

Foxtel direct, I haven't heard of anyone having any luck doing a deal with Telstra ever!

[jaybam]

No good with Telstra here either. ended up disconnecting from the Telstra and going foxtel direct also. Heaps more room for bargaining .

[rodders]

Cancelled mine last week and due for collection Friday.

Was paying $82 for $150 package.

Wife will kill me if it gets taken. Waiting for the call but quietly confident.

[WBennett]

RoddersThat is gutsy, very very gutsy.If ours was collected, I would be divorced.

[Sydney Hacker]

Surely if you hear nothing by the day before you could call and cancel the cancellation? Of course you would basically be presenting yourself over a barrel and have to pay whatever they decided to charge you!

[markTHEblake]

Wife will kill me if it gets taken. Waiting for the call but quietly confident.Customer retention is a major focus by both Austar and Foxtel. You will see churn figures reported every year in their reports and comments how to reduce it.They also know it much costs less to Keep a customer Than it does to sign up a new one. From memory a new customer is about $1000 to recover so a years subscription.You probably would have noticed that when you requested cancellation the CSR did not try to retain your business right? That is because a highly focused commission driven retention team is going to call you.There is no way they will let you go without a fight. Play dumb and Make the most of it.

[gazgolf1]

Cancelled mine last week and due for collection Friday.

Was paying $82 for $150 package.

Wife will kill me if it gets taken. Waiting for the call but quietly confident.

Rodders how did you go with this?, from reading the thread on Whirlpool it appears that Foxtel are no longer playing the retention game and odds are if you cancel....well you cancel. My current term runs out next month and I don't think I'll be paying $78 for everything for too much longer, I will probably downgrade to save some bucks as we don't really watch the movies we get.

[dave1]

I have iq2

Sports hd

But no movies - $102 per month.

Tried haggling - they gave me 6 months free movies (1 section - showcase)

Be weary going with telstra - customer service is poor.Foxtell answer the phone allot quicker!

[Johnny Canuck]

I have iq2! we've noticed.

[Jarro]

I have iq2Sports hdBut no movies - $102 per month.Tried haggling - they gave me 6 months free movies (1 section - showcase)Be weary going with telstra - customer service is poor.Foxtell answer the phone allot quicker!I found the complete opposite actually.Telstra are much better to feal with, AND gave us a better deal when we bundled.Foxtel were a joke ...

[oncewasagolfer]

we've noticed.:lol:

[Daves]

Ok my turn with this.
Mine has now crept up to $130 with Austar and thats too much.
I don't get the lot for that either.

What should my strategy be ?

Are you out of contract?

[gazgolf1]

You are in deep shit, retention team does not care since everyone signed up for Fox Footy, you may as well put your Foxtel box outside the front door for the courier to pick up, in short you are ****ed.

[sms316]

Ok my turn with this.Mine has now crept up to $130 with Austar and thats too much.I don't get the lot for that either.What should my strategy be ?Sounds similar to my package. I rang them up and told them that dollars are tight and I was thinking of getting rid of it. They took off $15 a month.

[rodders]

Yep, tougher to deal with that's for sure. Now $97 and no movies. Fox footy has seen heaps sign and they dont care less atm. Not sure what average length of term fox footy people sign up for but thinking of giving it up in a few months and see if they will redo. I have no contract.

[Xray]

The Fox sports deals sign on is not contracted, get out anytime. I think there will be some great deals going after the finals when every one opts out.

[Minor_Threat]

Just re-negotiated my Foxtel. I was on Sports HD + Showtime + iQ2. I forgot about the end if my contract and they charged me $117, I was paying $91.

Called up and the sales guy wouldnt budge and would only reduce price if I downgraded my package. I wasnt happy with that and was willing to cancel, so I was transferred to disconnections.

The guy there was good and ended up doing Sports HD + iQ2 for $86 pm, this is cheaper than I was getting it 3 years ago.

[gazgolf1]

Just re-negotiated my Foxtel.

Code Nerd I presume?

[Minor_Threat]

Code Nerd I presume?;)

[Jarro]

I just pay whatever they want.

I can't do without it.

[Sydney Hacker]

Just went through the quarterly bargaining process and was given a price of $56/mth for 3 months with everything (IQ included).

[dave1]

Just re-negotiated my Foxtel. I was on Sports HD + Showtime + iQ2. I forgot about the end if my contract and they charged me $117, I was paying $91.Called up and the sales guy wouldnt budge and would only reduce price if I downgraded my package. I wasnt happy with that and was willing to cancel, so I was transferred to disconnections.The guy there was good and ended up doing Sports HD + iQ2 for $86 pm, this is cheaper than I was getting it 3 years ago.I costed the movie channel xtra 16 dollars....Hmmm. Its 5.95 for one movie on demand. .... We spent the 16 dollars extra and just wait to movies come onto the movie channels instead of ordering them on demand.

[live4golf]

Just spent 3 minutes talking to the automated POS system, then 10 minutes on hole, then a very unhelpful girl who was unable to transfer me to anyone who was able to help, she could offer me the price on the website...we have been wit hthem for years and still have the SD box, no iQ, no nothing except sports. they are so frustrating to deal with...what tips can you guys give?

****

[Iain]

Tell them you want to cancel.

[Sydney Hacker]

As above and also maybe try calling in business hours, there might be more people there with some authority to do something for you.

[Moe Norman]

in my experience, you actually have to book a cancellation to get the real goodies.

I wasn't brave enough to do so, and only good a reasonable deal - not a great one.

A friend of mine had a better poker face and booked the cancellation, and the retention team rang him about 4 days before the techy was booked to come and disconnect him and basically bent over and copped it sideways. Way better deal than I got.

I think he pays the same as me, but has HD IQ2 in one room and IQ in the other with all channels. I have IQ in one and just normal in the other and only have the sportspack. We both pay $65 a month

[Eldrick]

i had mine cancelled last week.they were willing to cancel it on the spot but a went to end of my billing cycle to give it time to see if they would call.

i had Foxtel through Telstra FWIW,

[TheAwesom1]

When does foxtel start doing Austar areas?

[Yossarian]

Has anyone bundled Fox with telstra? Is it worth it? Can I just get the sport channels?

[Iain]

I don't think Telstra bargain, only stand alone Foxtel.

[Johnny Canuck]

Has anyone bundled Fox with telstra? Is it worth it? Can I just get the sport channels? You need them. The 1 brothers, Awesome&Dave clearly know more than you.

[Shadesy]

Has anyone bundled Fox with telstra? Is it worth it? Can I just get the sport channels?

You can get TBox and get sports channels and some other channels.

Our Tbox is a piece of shit though.

[rubin]

You can get TBox and get sports channels and some other channels.

Our Tbox is a piece of shit though.

Way to sell a product there shades

[dave1]

Has anyone bundled Fox with telstra? Is it worth it? Can I just get the sport channels?

we did ours today, it was costing us $102 per month for foxtel (plus our net and phone costs)

we haggled - we ended up getting same phone/net costs but with a T- box thrown in and foxtel costs down to $67 per month from $100 (same full HD package with all the sports channels)

The T-box is handy for recording free to air as we didn't have a DVD or hard driver recorder for our Free to air channels

now you can get foxtel through the T-box - but I'm not sure what deal you can get through that process

I say Haggle like hell - threaten to disconnect!!

despite what people think Foxtel is struggling in Australia to hold onto people when people have tight budgets, people in the burbs of Australia are genuinely struggling to make ends meat

[ozdevil]

foxtel we have just had put it back on,

we did have foxtel on XBOX there for awhile but you have to have pretty good internet connection and chews up ya data but you can choose what you want from the full package to the 1 channel basicly


personelly i like having iq2 knowing that we can record 2 shows and still watch a show is great

when the time comes to renewing and if i am still happy with fox i'll be still happy to pay the same or i'll just get rid of it...

love fox sports specially being able to watch more golf

[mrbluu]

I was in the same boat few years ago and threaten to cancel. Now I'm paying $76 a month for IQ2 for sports, music, lifestyle and children shows.

So cancel away my friends and save $$$$

[markTHEblake]

I just cancelled my Austar after about 14 years straight. Didnt even get the standard retention phone call, just someone purporting to be from Foxtel reminding me to send the box back. I probably picked the worst time to cancel and hope for a retention deal given the massive changes happening there right now, but I doubt I would have taken anything anyway. I want to go buy a standard satellite receiver, hit my dish with a hammer three times, and pick up the all free stuff on Optus D1. (but you heathens wouldnt be interested in that)

That plus Free TV, Torrents and my Apple Tv>XBMC I dont need Pay Tv anymore. I even rigged XBMC to play the Footy off the bigpond site, quality is fine, juts have to wait 12 hours after the siren, which suits me as well.

[Woody502]

Just got off the phone with Fox and got the get started package with sports for $38.50 for a further 6 months (should have been $61).

[mrbluu]

I just cancelled my foxtel. I was on the IQ2 with HD, Sports, Lifestyle, music and kids channels and I was paying $78 a month. Previously when I would ring them to cancel they would give me a discounted rate for the next 4-6months, then I would have to ring them again.

This time when I rang them the guy was quite arrogant and was almost like he was trying to call my bluff regarding cancelling, saying that I'm always trying to ring to get a discount (I figure most ppl would do this). Anyway he gave me a bugger all discount so I went ahead with the cancellation.

Does anyone know if Foxtel are changing directions with the discounts they are giving - maybe they want to operate at hight margin? I would assume that with them signing quite large deals for both NRL and AFL they would want to keep as many subscribers as possible since they already have the infrastructure and hardware in place.

Time will tell whether they try to win back my business.

[LeftyHoges]

I just cancelled my foxtel. I was on the IQ2 with HD, Sports, Lifestyle, music and kids channels and I was paying $78 a month. Previously when I would ring them to cancel they would give me a discounted rate for the next 4-6months, then I would have to ring them again.

This time when I rang them the guy was quite arrogant and was almost like he was trying to call my bluff regarding cancelling, saying that I'm always trying to ring to get a discount (I figure most ppl would do this). Anyway he gave me a bugger all discount so I went ahead with the cancellation.

Does anyone know if Foxtel are changing directions with the discounts they are giving - maybe they want to operate at hight margin? I would assume that with them signing quite large deals for both NRL and AFL they would want to keep as many subscribers as possible since they already have the infrastructure and hardware in place.

Time will tell whether they try to win back my business.

I think usually you would want to go through with the cancellation, then the retention team ring you back with the better discounts.

That's my understanding anyway...

May have to go through this process myself. Getting too damn expensive to have Foxtel these days, considering I could just download everything that's on there anyway.

[Peter]

There's a giant thread on whirlpool about this - I don't look there regularly, but I thought that Foxtel had recently stopped the cancellation/discount process that so many people seem to go through.

[mrbluu]

I think usually you would want to go through with the cancellation, then the retention team ring you back with the better discounts.

That's my understanding anyway...

May have to go through this process myself. Getting too damn expensive to have Foxtel these days, considering I could just download everything that's on there anyway.

That's what I've done for the last few years as well, but this time it was like you can have $5 off or you can cancel. I was not going to pay $105 a month for foxtel. I said to myself if it gets past $80 I will cancel. Anyway the down side is when the footy season I can't watch the games at home and record them any more. On the positive side, mean I might have to go to the Pub or Golf Club to what my team play!!!


There's a giant thread on whirlpool about this - I don't look there regularly, but I thought that Foxtel had recently stopped the cancellation/discount process that so many people seem to go through.

Thanks Peter, I don't go on there often at all so if you do check it out can you post the link on this thread or PM me.

Thanks.

[Shadesy]

I just had the promo sports package for $50. This ended in September and they increased it to $67. I rang them up and spoke to the lady there, stating I just want my $50 package.

I ended up paying $61 a month with another package thrown in.

Was a good outcome for all.

[mrbluu]

I just had the promo sports package for $50. This ended in September and they increased it to $67. I rang them up and spoke to the lady there, stating I just want my $50 package.

I ended up paying $61 a month with another package thrown in.

Was a good outcome for all.

I think the last time I spoke to them before this was back in July/August time. They were very accommodating.....now not so much.

[jaybam]

Spoke to them today after Telstra cold called me. They took $30 per month off without asking to disconnect or anything. Plus a $25 credit next month because of their rooting around with the movie channels. Seems they have had a lot of negative feedback since yesterday's change.

[LeftyHoges]

Spoke to them today after Telstra cold called me. They took $30 per month off without asking to disconnect or anything. Plus a $25 credit next month because of their rooting around with the movie channels. Seems they have had a lot of negative feedback since yesterday's change.

Forgive my ignorance but what does Telstra have to do with Foxtel?

[Eldrick]

They own 25% of it. Or they used to

[LeftyHoges]

They own 25% of it. Or they used to

So they can sell it to you???

[Eldrick]

Yep decent bundles with phone accessories etc.
But generally from what I can gather the better deals are from foxtel direct

[Minor_Threat]

Has anyone heard of the multiroom exploit? This is where you get a multiroom in one house and put the box into a 2nd house and split the bill. Only works with the same delivery method I believe i.e. Both Satellite or Cable.It sounds too easy, is anyone doing this?

[Peter]

Have a few mates doing it, works fine and obviously the cost is much lower.

Wouldn't do it myself.

[Daves]

They own 25% of it. Or they used to

50% actually.

[Sydney Hacker]

Has anyone heard of the multiroom exploit? This is where you get a multiroom in one house and put the box into a 2nd house and split the bill. Only works with the same delivery method I believe i.e. Both Satellite or Cable.It sounds too easy, is anyone doing this? I know someone doing it also, works fine for them. They are both on cable with all the wiring down previously, they simply plugged in the second box and it worked fine for them.

[LeftyHoges]

Has anyone heard of the multiroom exploit? This is where you get a multiroom in one house and put the box into a 2nd house and split the bill. Only works with the same delivery method I believe i.e. Both Satellite or Cable.It sounds too easy, is anyone doing this?

Know of a few. They do 4 boxes in 4 houses though.

[markTHEblake]

Lots of people do this and they often get found out too. Stupid things like mum in law is visiting, the stb goes on the blink so she rings up for help.

The disadvantages are that one of the mates has to get holes drilled in his house to benefit the other and then has to rely on trust that the mate pays his share. That mate has already proved that his integrity is doubtful because he is getting into this scam and not putting his hand up to have his name on the bill.

[Lobsta]

Mate of mine is doing this on satellite foxtel from the other side of brisbane using his parents connection.

[Webster]

It's theft and they ought to be ashamed (and punished severely)

[sms316]

It's theft and they ought to be ashamed (and punished severely) Theft or fraud?

[markTHEblake]

I can't recall how Austar policed it in that context but for a short time I worked with the fraud investigator who is an ex detective there on some little side issues and they will have no hesitation to send a bill for full value of the service if ever identified, which is then treated like any other unpaid bill including never connected at the premises again.

[Peter]

Relies entirely on stupidity to get caught. Doubt they catch many of the offenders.

[markTHEblake]

Peter. Here is a fact; they catch a lot.

Austar has(had) a full time team of two ex coppers who worked tirelessly catching the pirates. Now that has been 100% eliminated some 8 years ago they were not out of a job and still work there, at least up until the merger anyway.

So what so you reckon they had left to investigate? Only this and pubs using private subscriptions, that is about it.

[Peter]

What about payment fraud, etc? There's plenty of other things they could be investigating, and 2 people isn't much across the entire country.

Unless you call the company for assistance, or somebody dobs you in, they don't catch you. I doubt they get even 5% of the offenders.

[Iain]

Yep, they caught 100% of those they knew about.

[markTHEblake]

What about payment fraud, etc?
Credit dept handles debt collection and recoveries.


There's plenty of other things they could be investigating, and 2 people isn't much across the entire country.


Like what?


Unless you call the company for assistance, or somebody dobs you in, they don't catch you. I doubt they get even 5% of the offenders.

The dob in is the most common for sure. Two reasons, one is the tendency for the scammers to be incapable of keeping their gob shut, and secondly someone somewhere who is paying full price for their own service is gunna get pissed. There are other ways too but I'll not help the dishonest. That staff that work there at all levels are a lot more intuitive than you think.

[Peter]

Fraud is different to collections. There is also physical theft (by staff or others), IT security, other types of scams (pirating the signal, etc), and probably a bunch of other things I didn't think of in the 30s I spent on this.

I would be happy if they caught 100% (but I probably won't dob in the people I know doing it).

[markTHEblake]

Fraud is different to collections.
You said payment fraud. There is none, all they have is unpaid bills.


There is also physical theft (by staff or others)IT security,
other staff looked after this

other types of scams (pirating the signal, etc)

pirating doesn't exist


and probably a bunch of other things I didn't think of in the 30s I spent on this.

You probably should have gone for another 30s :-)


I would be happy if they caught 100% (but I probably won't dob in the people I know doing it).

If someone pissed you off enough you might. that is usually people dob. Everyone has a breaking point.

p.s. I dont do it. I piss too many people off.

[BGH]

I wonder what measures are in place to prevent people just using their mates login details for the Foxtel Go app

http://www.foxsports.com.au/other-sports/the-ground-breaking-foxtel-go-app-now-connects-punters-to-fox-sports-linear-channels/story-e6frf56c-1226582247547#.USVQfR3deaU

[mrbluu]

I wonder what measures are in place to prevent people just using their mates login details for the Foxtel Go app

http://www.foxsports.com.au/other-sports/the-ground-breaking-foxtel-go-app-now-connects-punters-to-fox-sports-linear-channels/story-e6frf56c-1226582247547#.USVQfR3deaU

I think only one device can be logon at a time.

[markTHEblake]

Half the measure in place is most people would not give away their login details to their bludging mate so they get for free what he pays for.

[Minor_Threat]

Half the measure in place is most people would not give away their login details to their bludging mate so they get for free what he pays for.
Not only that, they are the same login details as the website which allows you to change packages, order PPV etc. Someone could have a bit of fun with you knowing your login details.

[AlexMc]

You can register 2 devices only, and if you change it you can't change back for a month. So my wife and I each have it on our iPads, so if we change one to an iPhone you can't change back for a month.

[Moe Norman]

We have it on 2 ipads at home, only just set it up the other day.

The in-laws don't own an ipad, but subscribe to every channel including movies etc.

thinking of putting theirs on our 3rd ipad so the mrs can watch crap movies, can't see any way of getting caught. and I'd probably use it when at their place so I don't get stuck watching horse racing or chick flicks

[Captain Nemo]

Anyone who has Foxtel that doesn't have Movie Package getting all movies at the moment???

[mrbluu]

Anyone who has Foxtel that doesn't have Movie Package getting all movies at the moment??? Yeah I think we got it on monday

[Captain Nemo]

I remember now you saying something on Tuesday?
July promo, v ashes/state of origin???
Good on them!

[3Puttpete]

Wow. For how long?

[Captain Nemo]

Dunno, I'm enjoying mission impossible ghost protocol ATM..... ;)

[timah!]

Two weeks. Happy days.

[sms316]

Batchelor Party is on ch 407 ATM.

"Is that the footlong?"

"And then some..."

[Captain Nemo]

Really, how'd u fid that out???

[sms316]

Really, how'd u fid that out??? I only found out because the bride watched a movie this morning on a channel that I know that I don't pay for.

[timah!]

You should have an email.

[3Puttpete]

Diary of a nymphomaniac on world movies tonight

[sms316]

Diary of a nymphomaniac on world movies tonight Is that the one starring dc68?

[Captain Nemo]

Batchelor Party is on ch 407 ATM.

"Is that the footlong?"

"And then some..."

Classic!!!!!
:)

[Captain Nemo]

Diary of a nymphomaniac on world movies tonight

Any good?

[3Puttpete]

Any good?

Haven't seen it but it might be worth a look in between overs in the cricket.

a,n,s) (2008) Spain. Spanish. The diary of a promiscuous young woman who finds herself at a crossroads in life where the only way to quell her gnawing sex addiction is to enter the seedy world of prostitution.

[Captain Nemo]

Locked in!

[WBennett]

I got a text of Foxtel on Monday

[Captain Nemo]

Text, you mates with them?

[sms316]

Benno and Rupert are tight.

[WBennett]

I occasionally get promo texts off them.

I was the one who told told Rup to dump wendy and hop into bed with that ranga Rebekkah Brookes

[virge666]

Haven't seen it but it might be worth a look in between overs in the cricket.

a,n,s) (2008) Spain. Spanish. The diary of a promiscuous young woman who finds herself at a crossroads in life where the only way to quell her gnawing sex addiction is to enter the seedy world of prostitution.

Redtube will get you there quicker. ..

[KristianJ]

I just noticed that with the latest Foxtel Go update it enables you to register 3 devices now...

[mike]

I cancelled Foxtel. Sick of having 8 million channels and only watching 3 of them. Got a Telstra T box. $19.95 a month gets me the basic Foxtel package, plus an extra $25 gives me all the sport channels. End of the footy season and the sport channels are goorrrn. Better than the $80 we were spending. And yeah Foxtel offered me all sorts of stuff to stay but I said nah.

[mike]

And I'm with Telstra anyway so no big deal.

[WBennett]

I think once NBN is here, my Foxtel may also disappear...

[markTHEblake]

Thats a bit selfish Mike, you might only watch 3 channels, but what about the missus, and the kids, and the dog?, not to mention the tight assed in laws that come over to watch stuff?

[mike]

Kids have moved to Brisbane and England. Wife watches Lifestyle and I watch Foxsports1. Easy decision. Just took me too long to make the call.

[mrbluu]

Hey Mike does Telstra t box have a record feature like IQ?

[mike]

Yes it does but can't record Foxtel apparently. Haven't tried yet.

[live4golf]

I cancelled Foxtel this week. just don't watch it.

[mrbluu]

Yes it does but can't record Foxtel apparently. Haven't tried yet.

Thanks Mike


I cancelled Foxtel this week. just don't watch it.

That's cos you are overseas a thousand times a year!!!

[PeteyD]

Foxtel are offering service over the net now, so it will use NBN.

[goughy]

Foxtel are offering service over the net now, so it will use NBN.

Or maybe not?

[BenM]

It would be great if they did, and they changed their business model so you don't have to pay for 30 channels of shite to get the 3 I want.

I would pay $30 a month or so just for the sports channels - surely that'd be pretty high margin for them. But no, 60 or 70 minimum - screw that. And I ain't changing to Telstra just for the T-Box.


Sent from my iPhone using Tapatalk 2

[PeteyD]

Or maybe not?

No restriction on your internet connection that I can see ..

http://www.foxtel.com.au/foxtelplay/home/default.htm

[goughy]

I thinking moreso of the quashed nbn once libs are in.

[3Puttpete]

I just rang to cancel. They offered half price for 2 months. That'll get me through the footy season then I'll kill it.

[3Puttpete]

Rather than kill it I was offered a further period of discounted foxtel. This is due to end next Monday so I rang today.

Free sport for 3 months. Woohoo!

[timah!]

Rather than kill it I was offered a further period of discounted foxtel. This is due to end next Monday so I rang today.

Free sport for 3 months. Woohoo!

Haha. Nice one.
We killed ours before Xmas. Apart from the golf, I don't miss it. The wife reckons she does. She'll get over it.

[PerryGroves]

Rather than kill it I was offered a further period of discounted foxtel. This is due to end next Monday so I rang today.

Free sport for 3 months. Woohoo!

3putt, you are like Kramer in the episode where they drive the demo way into the gas red line, nobody thinks you can go any further, but can you somehow get another 3 months after this?

[3Puttpete]

I'm definitely gonna give it a go

[bdoug10]

3putt, you are like Kramer in the episode where they drive the demo way into the gas red line, nobody thinks you can go any further, but can you somehow get another 3 months after this? Would you believe I just watched that ep

[mrbluu]

We have been getting signal issues with our foxtel so I email them complaining and they gave me $35 off my bill for the month. I've just sent them another email as the signal has dropped 2 more times in the last month for a few days at a time. This time I've asked for 2 months free.....lets see what that come back with.

[oncewasagolfer]

Stick it to em:)

[goughy]

We have been getting signal issues with our foxtel so I email them complaining and they gave me $35 off my bill for the month. I've just sent them another email as the signal has dropped 2 more times in the last month for a few days at a time. This time I've asked for 2 months free.....lets see what that come back with.

And I'd suggest you also keep the little tucker away from the plugs in the wall in the future! :)

[WBennett]

My older Foxtel box has been playing up as well. Time to give them a call.

[Waddzy]

Im now on my 12 month of half price foxtel, I rang just last week to let them know I want it disconnected starting from the end of my billing cycle. Last night we got the standard call ... I dropped movie channels but keeping everything else and back onto $40 a month for 6 months woohoo.. I hit them up for one of those new foxtel boxes that record and he said to bring that up first next time and I should be able to get onto it for $65 with the full package if I dont give in. Good bloke just said dont take no for an answer but dont be rude and they dont care how cheap it goes providing they hit their minimum to get commision.

[mrbluu]

Stick it to em:)

I'll try, but previously it cost me more to not have foxtel when I had to go to the pub to watch the games of footy.


And I'd suggest you also keep the little tucker away from the plugs in the wall in the future! :)

Our foxtel box is inside a TV cabinet so that's safe from the boy....for now!!!


Im now on my 12 month of half price foxtel, I rang just last week to let them know I want it disconnected starting from the end of my billing cycle. Last night we got the standard call ... I dropped movie channels but keeping everything else and back onto $40 a month for 6 months woohoo.. I hit them up for one of those new foxtel boxes that record and he said to bring that up first next time and I should be able to get onto it for $65 with the full package if I dont give in. Good bloke just said dont take no for an answer but dont be rude and they dont care how cheap it goes providing they hit their minimum to get commision.

I'm paying $70 a month for IQ2, sports and entertainment, then the bastards put it up by $2 recently the sneak fsrks. So good luck with the $65 a month. Let me know how u go....

[Moe Norman]

I'm off contract and just got my IQ box replaced because it died, which is annoying as I lost all my recordings.

I pay $80 a month for IQ in one room and standard in another. We have Base package + sport.

sounds like I'm ripe to threaten a cancellation to see what I get. I'd be happy just to get upgraded to HD IQ for the same price per month, don't really even want other channels.

what are my chances people?

[3Puttpete]

Chances are very good. You just need to be prepared to go through with any threat you make.

Start with cancellation. Let them talk you down a bit. Tell them ok, just get rid of the second box for now, you'll see how that goes and if you don't miss it, get rid of the whole lot.

Most importantly, when they ask why, tell them it's too expensive.

[3Puttpete]

3putt, you are like Kramer in the episode where they drive the demo way into the gas red line, nobody thinks you can go any further, but can you somehow get another 3 months after this?

Extended to 3 July :)

[PerryGroves]

Extended to 3 July :)

Lovin it mate, 2015 here we come.

[mrbluu]

I'll try, but previously it cost me more to not have foxtel when I had to go to the pub to watch the games of footy.



Our foxtel box is inside a TV cabinet so that's safe from the boy....for now!!!



I'm paying $70 a month for IQ2, sports and entertainment, then the bastards put it up by $2 recently the sneak fsrks. So good luck with the $65 a month. Let me know how u go....


Went to cancel my foxtel today and the price dropped to $59 for the same package for the next 3 months.

I was seriously considering cancelling and getting and subscription to nrl digital pass. Might visit in a couple of months time.

[3Puttpete]

Well played grasshopper

[mrbluu]

Well played grasshopper

Thank you kind sir....

[3Puttpete]

6 more months free sport.

They said something about a deal for existing customers so it might be worth giving them a call.

[gazgolf1]

6 more months free sport.

They said something about a deal for existing customers so it might be worth giving them a call.

Did you ring to cancel?

[3Puttpete]

Did you ring to cancel?

Always. And I'm prepared to do it if they try to charge me more than $50

[mrbluu]

Always. And I'm prepared to do it if they try to charge me more than $50

You're too gansta!!!

[mrbluu]

Went to cancel my foxtel today and the price dropped to $59 for the same package for the next 3 months. I was seriously considering cancelling and getting and subscription to nrl digital pass. Might visit in a couple of months time. I rang up to cancel foxtel again and got it again for $59. Also with the changes to foxtel pricing its a good time to call them lads.

[davepuppies]

I rang up to cancel foxtel again and got it again for $59. Also with the changes to foxtel pricing its a good time to call them lads.

What changes are coming?

We got a 4k TV yesterday, and I would like the HD channels. I am just out of contract.

I am paying $113 per month, I don't get the platinum, so I don't have movies. I have a second room box (extra $15 per month)

I see they are offering platinum for 97 per month now.

Thinking of calling to cancel to see if I can get a better deal.

Not sure if they will play ball as we have only been with them 2 years.

[Dotty]

Tell them you have a bub on the way, and your wife won't let you keep Foxtel.

[3Puttpete]

Tell them you have a bub on the way, and your wife won't let you keep Foxtel.

This. Because it costs too much. She's happy to spend some but nowhere near that much

[mrbluu]

What changes are coming?

We got a 4k TV yesterday, and I would like the HD channels. I am just out of contract.

I am paying $113 per month, I don't get the platinum, so I don't have movies. I have a second room box (extra $15 per month)

I see they are offering platinum for 97 per month now.

Thinking of calling to cancel to see if I can get a better deal.

Not sure if they will play ball as we have only been with them 2 years.

This http://m.smh.com.au/business/foxtel-slashes-tv-subscription-fees-in-grab-for-customers-20140904-10cj9s.html


Tell them you have a bub on the way, and your wife won't let you keep Foxtel.

+1


This. Because it costs too much. She's happy to spend some but nowhere near that much

+1

[LeftyHoges]

This http://m.smh.com.au/business/foxtel-slashes-tv-subscription-fees-in-grab-for-customers-20140904-10cj9s.html

"A company spokesperson said the new pricing would be available for existing customers, but they would need to request it and fees would not automatically be rolled over."

Cheeky bastards.

[armitage]

they still offer 30K Virgin Velocity point when signing up?

[davepuppies]

I rang today and enquired about cancelling.

I expressed my annoyance that they were offing platinum for 99.50, whilst I was paying about the same for a limited package. Also expressed my dissatisfaction of the quality of their signal through my 4k TV.

They have offered to give me all channels for the same as a new customer, $99.50, a free IQHD box and install, and I will pay the extra $10 for HD.

They asked me to commit to a new six month term, but I refused, as I know IQ3 is being released in November, and if I am not on a contract I will still have bargaining power to upgrade my box through committing to a new contract.

Overall pretty happy with outcome, I ended up with full platinum channel package, and all HD channels for $10 more than I currently pay.

[mrbluu]

What is IQ3??